Sales And/Or Customer Success
Here are two items for our AI for Sales Leaders Workshop next Tuesday...
Come with your POV and real examples from the trenches:
1) Sales Versus Customer Success (CS)
Do you agree with the challenges faced by CS teams and the broader post-sales environment, emphasizing the importance of product quality in customer retention and the misalignment of sales strategies with Net Revenue Retention (NRR)?
More from Mark (particularly #5):
2) REAL reasons that startups fail.
Do you agree with the ranking of this list from our friends at Y Combinator?
What about number #10 and #15?
Your Trusted Challenger,
